Make A Booking

Needs Any Servicing for Commercial Property

Getting an accurate diagnosis can be one of the most impactful experiences that you can have — especially if you’ve been in search of that answer for a while. We can help you get there.

Office

Waterfall City, Midrand 1682
011 203 4422
info@findacleaner.co.za


Frequently Asked Questions

A. Once your booking is confirmed, our goal is to have a cleaner at your place within 24 hours. However, please note that the exact timing may depend on the availability of our cleaners and your preferred cleaning schedule and also it's advisable to make a booking a day before so that a cleaner can be allocated for you in advance. We strive to accommodate your preferred date and time as much as possible. Our team will communicate with you promptly to confirm the appointment and provide you with an estimated arrival time.

A. Yes, at Find A Cleaner, we take the training and vetting of our cleaners very seriously. Each cleaner undergoes a comprehensive training program to ensure they are equipped with the skills and knowledge needed to deliver high-quality cleaning services. Additionally, all of our cleaners undergo a rigorous vetting process, including background checks and reference checks, to ensure they are trustworthy and reliable. We understand the importance of having a clean and safe home, and our commitment to training and vetting our cleaners reflects our dedication to providing our customers with peace of mind and exceptional service.

A. Yes, we typically appreciate clients providing cleaning materials and equipment to help keep costs low. However, we understand that circumstances may vary, and some clients may not have access to cleaning supplies. In such cases, we are happy to provide cleaning materials and equipment for an additional charge. Clients can specify their preference during the booking process, and we will accommodate accordingly. 

A. We take customer satisfaction very seriously, and if you have any complaints or issues with our cleaning service, we encourage you to contact us as soon as possible. You can reach out to our customer support team via our WhatsApp Line, email, or our website's contact form. Once we receive your complaint or issue, we will investigate the matter promptly and work with you to resolve it to your satisfaction. Your feedback is valuable to us, and we appreciate the opportunity to make things right.

A. Yes, we value our loyal customers and offer discounts and promotions for regular bookings. We have cleaning packages available that offer discounted rates for customers who book recurring cleaning services. These packages are designed to provide convenience and savings for our customers who require ongoing cleaning maintenance for their homes or businesses. Additionally, we may run seasonal promotions or special offers from time to time, which are communicated to our regular customers via email or through our website.